Equity, Inclusion & Belonging
Across Yum! Brands, we’re making room for all people and voices at our tables by taking bigger, bolder steps to ensure we reflect the customers and communities we serve in every corner of our business. This will ultimately fuel long-term growth and help build brands that people trust and champion.
And we’re calling on everyone to foster a culture of inclusion and belonging, where all can be their best, authentic selves.
Here’s more on how we’ll do that across key stakeholders.
Our People
Our first priority is our people.
Building on our ongoing efforts and starting from the inside out, Yum! Corporate and our brands are strengthening and implementing plans for our corporate offices and company-owned restaurants with a focus on:
- Elevating women into leadership to achieve gender parity globally by 2030, in alignment with our partner Paradigm for Parity®.
- Ensuring equitable access to opportunities, so there are no barriers to teams at all levels being representative of the markets they serve.
- Expanding the multicultural competency of our existing corporate workforce through increased access to global ”Inclusive Leadership“ experiences, individual equity and inclusion commitments and engagement in our business employee resource groups (BERGs).
Franchisees
We are dedicated to ensuring Yum!’s inclusive culture is amplified for our restaurant team members via our franchisee organizations through recruiting a wide spectrum of franchisees who represent the communities in which our brands operate. Franchisees are welcomed to Yum! and supported with a variety of programs, including:
- The EmpowHER leadership development program connecting leaders in franchise organizations across our brands through development opportunities with the goal of investing in these leaders, recognizing their contributions and providing an opportunity to network, collaborate and grow.
- The Yum! Center for Global Franchise Excellence at the University of Louisville (UofL) College of Business, educating and supporting aspiring entrepreneurs to advance the franchising industry, with intentional focus on increasing access and opportunity for all people to see pathways for themselves in franchise ownership.
- “Inclusive Leadership” experiences for Restaurant General Managers by 2025 across franchise-owned restaurants.
Customers & Communities
Show our accountability in action so that our customers and communities experience our commitments and invite us into their homes and lives by doing the following:
- Provide a relevant and inclusive experience for all populations that better serves our current customers and attracts new ones.
- Invest in initiatives that enable people and communities to thrive.
Suppliers
In partnership with our exclusive supply chain management organization, Restaurant Supply Chain Solutions, Yum! seeks to increase the pipeline of suppliers who are considered for potential contracts to include suppliers from underrepresented communities.
Yum! welcomes certified suppliers of the following designations:
- Minority-Owned Business Enterprise
- Woman-Owned Business Enterprise
- Lesbian-, Gay-, Bisexual-, Transgender- and/or Queer-Owned Business Enterprise
- Business Enterprise Owned by People with Disabilities
- Veteran-Owned Business Enterprise
- Disabled Veteran-Owned Business Enterprise
- Small Business Administration [8(a), SDB, HUBZone]
Our Partnerships
We know that strategic partnerships with organizations that share our values are key to advancing this work. We’re proud of the commitments we’ve made through the following organizations:
In 2018, we signed onto the CEO Action for Diversity & Inclusion, the largest CEO-driven business commitment to advance equity and inclusion within the workplace. The organization continues to help support our work in this area by amplifying the voice of corporate leadership and providing best practices and developmental resources.
We’ve made strong progress in this area and in 2022, reached 43% women in senior leadership globally.
Yum! joined the Hispanic Promise, a national pledge to hire, promote, retain and celebrate Hispanics in the workplace.
Yum! is a member and supporter of MFHA, an organization dedicated to bringing the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions. MFHA is committed to delivering more connections and opportunities to build its Members’ Cultural Intelligence to effectively engage multicultural employees, customers and communities.
Yum! has partnered with the National Black MBA Association on events and programming dedicated to advancing Black professionals, students and entrepreneurs.
In 2021, Yum! joined OneTen, a coalition of U.S. businesses with a mission to hire, promote and advance skilled talent who do not have a four-year degree into family-sustaining careers over the next ten years. Through this partnership, KFC, Pizza Hut, Taco Bell and Habit Burger & Grill support restaurant general management and field leadership advancement at company-owned restaurants as well as jobs in U.S.-based corporate offices.
Yum! has partnered with Prospanica to host professional development conferences, connecting Hispanics and Latinos to opportunities while building connections with the community.
Also in 2021, Yum! joined the Publicis Media Once & For All Coalition, a multiyear, cross-industry collaboration, aiming to build a more equitable advertising ecosystem for ethnically diverse media suppliers, content creators and production partners, with an initial focus on Black and Hispanic platforms.
