Senior Officers & Leadership Team
Chief Operating Officer & Chief People Officer
Yum! Brands, Inc.
Tracy Skeans is the Chief Operating Officer & Chief People Officer of Yum! Brands, Inc. and reports to the Yum! Brands CEO. In her dual roles, Skeans has global responsibility for leading cross-brand collaboration on operational execution, people capability and customer experience imperatives that will fuel same-store sales and net-new unit growth around the world. Skeans has a strong track record of business leadership since joining the Company in 2000 and has expertise driving results at the powerful intersection of talent, culture, finance and strategy. Skeans also oversees business transformation, operations, food safety, human resources, equity and inclusion and communications. Previously, as Chief Transformation and People Officer, Skeans partnered with the CEO and global leadership team to execute the transformation to a pure play franchisor in 2019 alongside accelerating Yum!’s progress on gender equity in leadership. In 2020, she played a central leadership role navigating the COVID-19 pandemic while integrating The Habit Burger Grill and Heartstyles, a team member leadership development program designed to transform the employee and customer experience, and championing the Company’s Unlocking Opportunity Initiative. Prior to assuming the position of Chief Transformation and People Officer in 2016, she was President of Pizza Hut International, which at the time was a business of more than 5,900 restaurants across more than 85 countries. In 2013, as Chief People Officer, Pizza Hut, Skeans was one of the key architects of the strategy and structure to separate Yum! Restaurants International into the global brand divisions of KFC and Pizza Hut. Before leading HR, Skeans spent the first half of her career in Finance roles including strategic planning, asset development and accounting at Pizza Hut. Prior to Yum!, Skeans worked in an international treasury role at Union Switch & Signal, a leading global developer of equipment for light rail systems and as a senior auditor with Price Waterhouse LLP. Skeans holds an MBA in Finance from the Katz School of Business at the University of Pittsburgh and a BS in accounting from Lehigh University.