People Dashboard

At Yum!, we continue to drive progress across our Recipe for Good priority pillars of people, food and planet. This dashboard provides an overview of the opportunities and challenges, key takeaways and material issues across the People pillar, and was included in our latest Global Citizenship & Sustainability Report.

Opportunities & Challenges

  • Fostering an engaging and effective culture across four brands, thousands of global locations and both company- and franchise-owned restaurants
  • Retaining employees in a competitive labor market by offering a range of benefits and providing opportunities for people to grow their careers
  • Promoting equity, inclusion and belonging within the system and in the communities where we and our franchisees operate
  • Ensuring that we are gathering the right metrics as we seek to make progress

Key Takeaways

  • Continued significant investment in our equity, inclusion and belonging (EIB) function to build capacity and capabilities.
  • Yum! is among OneTen Coalition’s highest-performing partners in terms of the number of new hires and promotions at our company-owned restaurants and corporate offices.
  • As of the end of 2022, we have committed approximately $50 million to help fund 30+ social impact programs in 11 countries.
  • We continue to create opportunities for people interested in franchising through the Yum! Center for Global Franchise Excellence and Yum! Franchise Accelerator.

Aligned UN SDGs

  • Harvest, Yum!’s prepared food donation program, continues to feed people through donations to hunger relief organizations.
  • Education is one of the focus areas of the UOI, through which we will make investments to help system employees and community members grow their skills.
  • Our franchise restaurants provide jobs for more than 1 million people worldwide, and we’re constantly evaluating opportunities to support our franchisees as they address the development needs and aspirations of system restaurant teams and leaders.
  • As part of the UOI, key markets for each brand are implementing programs that address local inequities in communities.

Material Issues

  • Equity, Inclusion & Belonging
  • Employee Health & Safety
  • Talent Attraction, Engagement & Retention
  • Community & Philanthropy
  • Human Rights & Labor Practices

For a comprehensive list of material issues, click here.

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