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People Dashboard

At Yum!, we continue to drive progress across our Recipe for Good priority pillars of people, food and planet. This dashboard provides an overview of the opportunities and challenges, key takeaways and material issues across the People pillar, and was included in our latest Global Citizenship & Sustainability Report.

Opportunities & Challenges

  • Fostering an engaging and effective culture across four brands, thousands of global locations and both company- and franchise-owned restaurants
  • Retaining employees in a competitive labor market by offering a range of benefits and providing opportunities for people to grow their careers
  • Promoting equity, inclusion and belonging within the system and in the communities where we and our franchisees operate
  • Ensuring that we are gathering the right metrics as we seek to make progress

Key Takeaways

  • Approved over $50 million in funding to almost 30 social impact programs across nine countries through our Unlocking Opportunity Initiative (UOI) to fight inequality inside and outside Yum! through equity and inclusion, education and entrepreneurship.
  • We launched Coach Academy, a global, virtual program for people managers and continued to expand the availability of Heartstyles, a leadership development program, in restaurants.
  • The New Legacy Summit provided a forum for high-potential Black and Hispanic employees to network and interact with Yum! leadership.
  • We continue to learn about the complexities of our supply chain and its intersections with human rights and are beginning to develop phased onboarding plans for our global markets to the Sedex supply chain platform.

Aligned UN SDGs

  • Harvest, Yum!’s prepared food donation program, continues to feed people through donations to hunger relief organizations.
  • Education is one of the focus areas of the UOI, through which we will make investments to help system employees and community members grow their skills.
  • Our franchise restaurants provide jobs for more than 1 million people worldwide, and we’re constantly evaluating opportunities to support our franchisees as they address the development needs and aspirations of system restaurant teams and leaders.
  • As part of the UOI, key markets for each brand are implementing programs that address local inequities in communities.

Material Issues

  • Approved over $50 million in funding to almost 30 social impact programs across nine countries through our Unlocking Opportunity Initiative (UOI) to fight inequality inside and outside Yum! through equity and inclusion, education and entrepreneurship.
  • We launched Coach Academy, a global, virtual program for people managers and continued to expand the availability of Heartstyles, a leadership development program, in restaurants.
  • The New Legacy Summit provided a forum for high-potential Black and Hispanic employees to network and interact with Yum! leadership.
  • We continue to learn about the complexities of our supply chain and its intersections with human rights and are beginning to develop phased onboarding plans for our global markets to the Sedex supply chain platform.

For a comprehensive list of material issues, click here.

Yum! Brands RSC, 1900 Colonel Sanders Lane, Louisville, KY 40213, 502.874.8300

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