YUM – NYSE
Our mission is to build the world’s most loved, trusted and fastest growing restaurant brands. We are evolving KFC, Pizza Hut Taco Bell and The Habit Burger Grill into iconic, distinctive and relevant global brands.
About Yum! Brands
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KFC
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Taco Bell
The Habit Burger Grill
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Yum! Brands isn’t your average Fortune 500 company – we like to do things a little differently. From our world-famous culture of fun and recognition to our focus on your career potential, Yum! puts a unique stamp on day-to-day business. You will see why the passion of our people and the power of our brands are just two reasons there’s no place like Yum!.
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Yum! Digital & Tech
Yum! Brands is focused on building KFC, Pizza Hut, Taco Bell and The Habit Burger Grill to be the world’s most loved, trusted and fastest growing restaurant brands. As a global company that serves millions of consumers at 55,000 restaurants across 155 countries and territories, we aim to make the world better by acting responsibly with respect to food, planet and people.
Yum! Brands has over 55,000 restaurants in 155 countries and territories operating the Company’s restaurant brands – KFC, Pizza Hut, Taco Bell and The Habit Burger Grill.
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Easy Experiences – Consumer Technology
We operate as a lean software startup within Yum!, putting engineering first. We’re as passionate about the quality of our code as we are about the impact of our work, and we focus on three main products: digital commerce platform-as-a-service; in-restaurant point-of-sale; and a proprietary menu management system that defines what we sell and at what price. These tools are designed to elevate the Yum! tech stack by driving digital growth, easing team member daily tasks, increasing security and enabling future innovation.
The Yum! Commerce Platform is an omnichannel ordering engine that serves as the backbone for all digital ordering transactions across our brands. This platform processes hundreds of millions of transactions annually and is constantly being enhanced by our team of engineers to ensure each order is processed efficiently and securely around the globe.
Poseidon is a cloud-first point of sale, providing resilient order management, cash management and real-time store reporting to our restaurant team members.
The Yum! Admin Portal is a one-stop-shop for brands and franchisees that enables them to manage their digital ordering experiences. This portal allows franchisees to dynamically manage their store hours, menus and promotions, and it provides access to customer support tools for digital orders. All without developer support!
Tictuk is an omnichannel ordering and marketing platform that serves as a comprehensive self-management platform across all four of our brands. Tictuk empowers brands to grow their digital footprint by creating engaging user experiences and seamless online journeys across multiple channels, including Chat, Web, App and Kiosk.
“I came to Yum! with a proven track record of leading transformative digital strategies across multiple business sectors, including aerospace, military defense and healthcare. I now lead a team of over 200 technologists who develop innovative consumer and in-store digital solutions that serve Yum!’s 55,000 global restaurants. I joined Yum! because I have a passion for solving business problems through technology and believe we can make a difference. I also co-founded Yum!’s Global Women in Technology Business Employee Resource Group (BERG), to share my commitment to inclusivity and belonging.”
Kelly Dowdy VP, Digital Commerce
"With a wide-ranging 15-year career across mobile, fintech, and healthcare, I saw an unparalleled opportunity at Yum! Brands - the chance to create one of the world's largest restaurant eCommerce platforms from the ground up. This challenge was too exciting to pass up. I'm proud to say that my journey with Yum! Brands marks a significant milestone in my career, as we innovate and create new digital horizons in the restaurant industry."
Matt McDole Sr Director, Engineering
“I have more than two decades of tech expertise and have a passion for building scalable and reliable systems. Becoming an integral part of the SRE team at Yum! Brands, driving innovation and spearheading the development and upkeep of our cloud and in-restaurant systems, was a natural step. Because of our strong leadership and dedication to excellence, my team ensures the seamless operation of the global technological infrastructure behind beloved brands like Pizza Hut, Taco Bell, and KFC, enabling us to deliver delightful experiences to customers around the world.”
Shiv Adhiappan Director, Site Reliability
“I started with a small internal media team 25 years ago and then worked for businesses that gave me opportunities to grow. I came to Yum! in XXX with the idea of improving the daily lives of the people who work inside our restaurants. One of the best feelings for me is to develop something that streamlines their work so they can get their job done faster and get home to their families earlier.”
Tyrone Everman Sr. Manager, UX Design
“I was excited to join the Yum! Digital & Technology team because they are well positioned to solve highly scalable problems that touch millions of people across the globe. The Yum! D&T team has also created the best kind of environment to work and grow with. I get to lead product teams at the crosswalk of technology, customer experience, design and data to create innovative solutions.”
Sruti Patra Staff Technical Product Manager
“With 10 years of experience in engineering and product development across various startups, I was thrilled to join the Yum team four years ago. What truly captivates me at Yum! is the scale and global impact of our projects. It's not every day that you have the opportunity to work on billion-dollar problems and witness the transformative power of our solutions. Building a strong engineering culture from the ground up has been an incredibly fulfilling experience for me, and I am motivated by the prospect of transforming Yum! into a tech company that not only serves food but also revolutionizes the industry.”
Jeremiah Sheehy Engineering Director
“With 20 years implementing digital innovation through strategy and product, my passion for making a real impact through digital & technology initiatives ultimately led to founding Tictuk in 2016, which was acquired by Yum! brands in 2021. From building business strategies to creating impactful products, I’m always seeking new ways to deliver meaningful experiences for our customers. I’m thrilled for the opportunity to join the Yum family and be on this journey of digital transformation.”
Liad Sasi CMO & Founder at Tictuk
Yum! Brands RSC, 1900 Colonel Sanders Lane, Louisville, KY 40213, 502.874.8300