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Category:  Keeping Our Restaurants Safe

Keeping with our people-first approach, the ongoing health and safety of our customers and team members remains our top priority as the pandemic continues to impact communities we serve.

In addition to continuing to reinforce our already strict sanitation, handwashing, and health and wellness policies for our employees, we implemented the following measures to keep our customers and team members safe:   

  • Enforcing social distancing;
  • Continuing our industry leading sanitization processes;
  • Supplying all restaurants with touch-free thermometers and implementing procedures to screen each team member before they begin their shift;
  • Providing face masks for team members, along with guidance to ensure they are used safely and effectively; and
  • Installing Plexiglas counter-top shields that provide an additional barrier between team members and customers in restaurants that are open for carryout or dine-in.

Team members who feel sick are asked to stay home, and we’re committed to paying our company-owned restaurant team members if they are required to self-quarantine. We also have a hotline for our restaurant teams and franchise partners so we can provide real-time support to our restaurant teams around the clock.

A Safe Dining Experience for You and Our Team Members

As dining rooms reopen, we are implementing special processes and procedures to keep you and our team members safe. You will notice social distancing markers at the order counter and at tables, and we have installed counter shields to establish distance where needed. As an extra precaution, we continue to operate under our heightened standard of cleaning protocols and procedures to ensure the safety of our guests as the dine with KFC.

Easy Access to a Comforting Meal You Don’t Have to Cook

KFC U.S. continues to offer drive-thru, carryout, and contact-free delivery services, where available so our customers can have the safest experience possible. All delivery order packaging also uses tamper-evident sealed bags so you know your food travels and arrives to you safely. Order ahead at or via the KFC App, or visit a location near you. Whatever ordering option you choose, we look forward to serving you.