Yum! India Recognized for Specially-Abled Initiatives

March 24, 2014

Monday, March 24, 2014

Yum! India received a 2014 Economic Times Retail Award for its focus on employee diversity, specifically its commitment to hiring team members with hearing and speech impairments. Yum! India President Niren Chaudhary accepted the award on behalf of the company at a ceremony on March 21st.

The awards program, sponsored by The Economic Times and the Retailers Association of India, celebrates excellence in business operations, customer service, merchandise mix and corporate social development. As part of the judging process, companies are evaluated on their innovation and impact of specific programs on associates’ lives.

Yum! won in the diversity category based on its commitment to hiring and training hearing- and speech-impaired associates. Yum! India currently has 20 specially-abled restaurants, in which 67 percent of the staff has a hearing or speech impairment. By 2015, the brand plans to hire 1,000 hearing- and speech-impaired team members and operate 50 specially-abled restaurants.

To learn more about how Yum!’s Huge Heart is changing lives in India, watch KFC team member J. Srikanth’s story in the video below.