Shirley Vangeloff Puts Her Vision for the Best Service into Action
Mar 24, 2016
Shirley Vangeloff, is president of Vangeloff Management, which operates 19 restaurants in the suburbs of Detroit, Michigan. Shirley’s husband, Karil, shook Colonel Sanders’ hand in 1963, securing the rights to develop Kentucky Fried Chicken restaurants in that market. Karil passed away in 2003.
Shirley has been closely involved with the business since the 1980s, but in 2011 she began running the day-to-day operations. Shortly after she took over the operations, her organization was “in the green” 100 percent. Since then, she is proud of the uphill accomplishments made possible by her engaged organization and the commitment to strive for Best of Best.
“My husband was a great teacher and mentor,” she said. “He taught me what I am doing now and I’m sure he would be very proud of the accomplishments we have made in the last 4-5 years.”
Over the years Shirley has been inspired by many remarkable women, including a friend, Lorraine Thomas. “I have always admired her for giving back to her community,” she said.
She also finds inspiration in the Colonel. “The Colonel is someone I truly admired. His philosophy was remarkable. He challenges us to the give the best to everyone who walks through that door. I strive to have a great culture of servicing the guest and I’m very proud of the engagement that the people in my organization have for being the very best,” she said.
Her advice to other women business leaders: “Put your visions into actions, which leads to success. Be a role model. Walk the walk. When I go into stores, I want to empower the team that they can make a difference in the success of the business. Whatever you ask them to do, you have to be willing to do.”